Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
The delivery is being delayed due to Covid-19.
It may take a month or two depending on the country.
If there is no local recipient contact or the address is closed, it will be returned immediately.
It may take 1~2 months to return.
Recipient's receiving effort is required due to a large number of misdelivery.
If you cancel the returned product, you can only get a refund on the price of the product except for the delivery fee.
The whole cancellation is impossible for any reason.
If it is returned to Korea due to the absence of the recipient, loss of contact, or failure of customs clearance, only the amount excluding the shipping cost will be refunded.
Please take into consideration that some products may take additional time for delivery and processing.