MOFUN GAMES (herein after referred to as “the Company”) regards the
privacy of users as highly important and complies with all regulations
concerning the “Act on Protection of Information and Promotion of Utilization
of Information and Communications Network.”
By stating its privacy policy as shown below, the Company hereby informs users
of the purpose and use of personal information provided by the user to the
Company, and the measures taken for the protection of their personal
information.
■ Personal information collected and the
means of collection
A. Information we collect
• The Company collects the following data for the purpose of membership
sign-ups, consultations, and service applications.
o When signing up for membership: Name, birthday, gender, ID, password,
home phone number, mobile number, e-mail, legal representative information for
subscribers under the age of 14.
o When applying for services: Address, payment information
• Information collected through use of online services or the processing
process: use record, access log, cookies, connecting IP information, payment
record, unruly use, and others.
B. Means of collecting personal
information
• Personal information is collected through the website, letter, message
boards, e-mail, event entries, delivery request forms, phone, fax, and
generated data collection tool.
■ Purpose of collection and use of personal
information
The Company collects personal information for the following purposes and
use.
• Provision of services obligated by fulfillment of contract and the
payment that follows
Supply content, purchase and payment, delivery of goods, billing statements and
others, user verifications for financial transactions and financial
services.
• Member management
Identify user to access members-only services, verify user, prevent
unauthorized use, check membership subscription, validate age, confirm
consent/agreement from legal representative for users under the age of 14,
handle complaints and civil affairs, and deliver notices.
• Marketing and promotional use
Delivery of events and unsolicited advertisements; gain a statistical
understanding of the members’ frequency of access to and use of site.
■ Period of possession and utilization of
personal information
As a general rule, once the personal data has fulfilled the purposes for which
they were collected, they are to be immediately discarded. Except for the
following that will be retained for certain periods for reasons noted below.
A. Information held according to the
Company’s internal policies
Even when a member has canceled his/her membership, the member’s personal
information may be retained for 00 years from the date of cancelation in order
to resolve future disputes, to cooperate with the requests of law enforcement
agencies, and to prevent the recurrence of fraudulent uses by unruly members.
B. Grounds for holding personal
information according to applicable statutes
If retention of personal information is deemed necessary to operate in
accordance to the provisions of relevant laws and regulations, including the
Act on Consumer Protection in Electronic Commerce, then they will be held in
possession by the Company for a certain period of time set by the relevant laws
as noted below.
• Records related to contracts or withdrawal of subscription:
o Purpose of possession: Act on Consumer Protection in Electronic Commerce
o Possession period: 5 years
• Records related to payment and supply of goods
o Purpose of possession: Act on Consumer Protection in Electronic Commerce
o Possession period: 5 years
• Records related to consumer complaints or dispute settlement
o Purpose of possession: Act on Consumer Protection in Electronic
Commerce
o Possession period: 3 years
• Records of log
o Purpose of possession: Protection of Communications Secrets Act
o Possession period: 3 months
■ Procedures and methods of discarding
personal information
As a general rule, once the personal data has fulfilled the purposes for which
they were collected, they are immediately discarded. The procedure and method
to discard is detailed below.
• Discarding procedure
Following the cause for information protection according to the internal
policies or related statutes, once the personal data has fulfilled the purposes
they will be transferred to a separate database(DB) (or filed separately in a
folder if in paper form), then it will be discarded after a certain period of
time. Personal information that is transferred to a separate DB will not be
used for any other purposes except in the case of the law.
• Discarding method
Use technical method to stop reproduction of personal information saved in
electronic form.
■ Disclosing personal information
As a general rule, the Company shall not disclose user’s personal information
to any external party except for the cases below.
• Prior consent from user
• Following the legislation rule or when law enforcement agencies require
such information for investigative purposes during the process as prescribed by
the law.
■ Consignment of collected personal information
The company entrusts the service to an
outside specialist company as follows.
o Target: CJ Korea Express/EMS
o Contents of consigned operation: 1 address, name (or name) and telephone number of the consignee (customer)
2 Address, name (or mutual) and phone number of the consignee
3 Type (product name), quantity and value of the shipment
4 Location and date of delivery of the shipment
5 Special precautions on transportation (records the characteristics classification of the shipment, such as damage, deterioration, and corruption, and other necessary items)
6 Date of the year and year of the invoice
o Consigned person: Eximbay, PAYPAL
o Contents of Consigned Operation:
1 Payment of goods or services
purchased by the user
2 Cancellation or refund of transactions paid by the user
3 User's claim and receipt of transactions paid
4 Settlement of transactions received by users
5 When a user requests the details of a transaction for payment, the user
responds and verifies
6 Preventing unauthorized users (e.g. underage) and illegal users from
using the telecommunication charge service
7 Creating unique numbers to simplify users' payments
8 User's credit insurance purchase for bond preservation if payment is not
paid
9 Returning bonds if the user does not pay the payment
10 Resolution of complaints and complaints
■ The rights of users and legal
representatives and methods of exercising those rights
• The user may view or edit his/her personal information and request to
terminate membership at any time.
• To view or edit a user’s personal information, click on ‘Edit Personal
Information’ (or ‘Edit Member Information’) and to cancel subscription
(terminate membership) click on ‘Terminate Membership.’ Upon clicking, you’ll
be directed to an identification process before you can directly access,
correct, or cancel membership.
• User may contact the chief privacy officer by letter, telephone or
email, and necessary actions will be taken.
• Should a user request corrections on errors of personal information, the
Company shall not use or provide any personal information until a correction is
made. In addition, if the wrong personal information has already been provided
to a third party, the Company shall immediately notify them so that a proper
correction can be made.
• If personal information is canceled or deleted upon request of user, the
Company will comply with the terms specified under “Period of possession and
utilization of personal information,” and prohibit disclosure or use for any
other purposes.
■ Install, manage and deny operation of
device for automatic collection of personal information
The Company uses ‘cookies’ that frequently save and retrieve your information.
A cookie is a very small text file that the server, used to operate the
Company’s website, sends to your browser. The file is saved in the hard disk of
your computer.
The Company uses cookies for the following purposes:
• Use and purpose of cookies
o To analyze the frequencies of a member and non-member’s visit,
understand user’s preferences and interests and track user’s footprints, and
carry out target marketing and provide customized service by checking level of
participation in various events and number of visits.
o You have the right of choice in regards to the installation of cookies.
Accordingly, you may allow all cookies by modifying your cookie settings, go
through a confirmation process whenever a cookie is saved, or refuse to have
all cookies saved.
• Settings to reject establishment of cookies
o To reject establishment of cookies, select options on your web browser
and change your settings to allow all cookies, go through a verification
process before saving cookies, or reject to save all cookies.
o Example (For Internet Explorer)
- Go to ‘Tools’ located on the top of Web Browser > Internet Options >
Privacy
o However, there may be certain difficulties in using the services if you
reject the installment of cookies.
■ Consignment of personal information processing
- Consigned person (conservative): (state) MOFUN GAMES
- Contents of consigned work: service operation, customer consultation, product delivery
■ Civil services with respect to personal information
To protect your personal information and deal with complaints related to
personal information, the Company has appointed the following department and
chief privacy officer.
• Chief Privacy Officer
Name: Park Jiho
Department: MOFUN GAMES
Phone Number:+82 70 8760 9371
E-mail:mofun@mofun.co.kr
• You may report all complaints related
to privacy protection, in using the Company’s service, to the chief privacy
officer or the department in charge.
• The Company shall provide prompt and sufficient answers to your
report.
• For further consultation or report on other privacy infringements,
contact the following the following agencies.
o Privacy Rights Violation Complaint Center (privacy.kisa.or.kr / 118)
o Cybercrime Investigation Department, Supreme Prosecutor’s Office (www.spo.go.kr / 02-3480-2000)
o Cyber Bureau, National Police Agency (www.ctrc.go.kr/ 182)
■ Duty to notify
The Company shall notify users of any changes to this privacy policy through
the website (or through individual notifications).
• This privacy policy will be enforced starting 0000Y, 00M 00D.