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Title Payment Declined: "Your creditcard is not enrolled in the payer authentication program"
Posted by b**** (ip:)
  • Rate 0points  
  • DATE 2021-11-23 13:44:15
  • Recommend Recommend

I am attempting to purchase from the US and am getting the same error message with all my payment methods.

"Result Message : [TS01] Not Enrolled. Your creditcard is not enrolled in the payer authentication program of VISA/MasterCard. Please contact your creditcard issuer(or issuing bank)."


As someone else mentioned in another thread this is a problem with 3D Secure Authentication not being widely used in the US.


Please figure out an alternative way for people to buy this, Smilegate. I have never had this much trouble trying to give a company money.

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  • Smilegate shop 2021-11-25 11:08:21 0points
    Modify Delete Comment
    Spam There are many cases where payment is rejected.
    Basically, if you don't meet the conditions set by Eximbay, it's considered dangerous and rejected.

    In most cases, it's as follows.
    - If you try to trade with the same email several times,
    - If multiple cards or multiple emails are used in one email.
    - If the company that issued your card is a company that cannot be 3D certified: even in the case of the same brand card, it may vary depending on the issuing company.
    - If an individual doesn't have 3D authentication,
    - In the case where it is reported as a stolen or lost card,


    3DS service refers to a system in which customers must complete the identity authentication process when paying.
    - 3DS (authentication) payment: Enter card information, go through the authentication process, and approve it -> Enter the disposable number delivered to the mobile phone into the payment rmStringI think it's better to ask the company that issued the credit card, not the bank.
Spam Not Spam
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